Interswitch, through its network of Quickteller agents across the country, facilitates access to selected NSSF services. By partnering with Interswitch, NSSF is extending these services closer to members and customers in both urban and rural areas.
There are currently over 20,000 well-branded Quickteller agents ready to serve NSSF customers, with more being added progressively. You can download the full list here.
Customers can identify authorised agents by looking out for NSSF-branded signage and posters at participating locations. The full list of agents can be downloaded here. You can also contact NSSF’s toll-free support line or the Interswitch Regional Managers below for support.
|
Region |
Regional Manager |
Manager Contact |
|
Central Region |
Mwesigye Gerald |
0780915376 or 0756250420 |
|
Western Region |
Samson Kasule |
0753116410 or 0775957521 |
|
Eastern Region |
Kasule Muzafaru |
0784222159 or 0703330091 |
|
South West Region |
Otai Kenneth |
0702758997 or 0779454050 |
|
Northern Region |
Evans Arinaitwe |
0758494176 or 0789436802 |
Members can currently:
- Register with NSSF and obtain a membership number
- Register on the NSSF SmartLife savings platform
- Make voluntary contributions
- Additionally, employers can also make payments for their employees at agent locations.
No. NSSF services are free of charge at all agent locations. However, for customers opening a SmartLife account, the minimum initial deposit is UGX 10,000.
You can call our toll-free customer support line 0800286773, download the list here, or contact the Interswitch Regional Managers below for support.
|
Region |
Regional Manager |
Manager Contact |
|
Central Region |
Mwesigye Gerald |
0780915376 or 0756250420 |
|
Western Region |
Samson Kasule |
0753116410 or 0775957521 |
|
Eastern Region |
Kasule Muzafaru |
0784222159 or 0703330091 |
|
South West Region |
Otai Kenneth |
0702758997 or 0779454050 |
|
Northern Region |
Evans Arinaitwe |
0758494176 or 0789436802 |
Currently, Interswitch/Quickteller agents are NSSF’s main partners. However, NSSF also has over 645 agents on the ABC network, primarily offering membership registration services.
Plans are already underway to gradually expand the range of services available through agents. NSSF will announce new services as soon as they become accessible through the network.
You will need your National Identification Number (NIN) and your mobile number registered in the same name as on your National ID.
- Locate a nearby NSSF-certified agent (branded with NSSF and Quickteller signage). Download the list here.
- Inform the agent of the service you wish to access.
- Provide your NSSF details, such as your membership number or ID (for registration).
- Select the service you need (e.g., registration or contribution payment).
- The agent will process your request using their terminal.
- Receive a confirmation message or printed receipt.
- Verify that all transaction details are correct.
- Keep your NSSF details and receipts safe.
The agency network is integrated with advanced technology to ensure your transactions are safe and secure. Always confirm that you are dealing with a certified NSSF agent before transacting.
